America's North Shore Journal

Supporting the Ninth Amendment

Category: Tech

More on the EBT card system failure

In an e-mail from Jennifer Wasmer, Director, Services PR, Xerox Corporation, we have received a more detailed explanation of the events that shut down EBT card services in 17 states on Saturday. The unprecedented collapse of the Electronic Benefit Transaction card system affected low income Americans with SNAP (Supplemental Nutritional Assistance Program), TANF (Temporary Assistance for Needy Families) or other, related benefits. The events of Saturday resulted in some violence and theft, as we reported yesterday.

Xerox glitch creates EBT card shutdown

EBT cards accepted here sign

Low income Americans in the former Food Stamp program and other, similar, assistance programs use the Electronic Benefits Transfer card (EBT) to purchase groceries. It works just like a debit card, or it is supposed to. On Saturday, users in 17 states found that their cards would not work from late morning through late afternoon. Xerox, through a division called Xerox State & Local Solutions, Inc., provides the services necessary to operate the program in those states and a system failure turned Saturday into a confusing and concerning day for many.

Solving the Solar Energy Storage Problem

U.S. Electric Power Grid

One solution that allows solar and wind sources to continue to produce electricity is to store the energy until it is needed. Storage also would allow these energy producers to provide electricity to the grid at night or when the wind is not blowing. The concept of storage and the reality of storage are far apart, however, as battery design and engineering continues to lag the rest of the technology.

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