Business Services - An Educational Series
Having spent nearly thirty years working in and supervising business offices, I’m beginning a series of posts about the business office. Do’s, don’ts, buying tips, money saving tips, and general information that I’ve learned over the last three decades.
What sort of background enables me to write this series? I began as accounts payable coordinator at Elmira College in 1981. I moved to become business manager of the auxiliary services corporation at Alfred State College in 1985. In 1996 I became business manager for Bishop Kearney High School and in 2001 I was hired as controller for GLC Business Services. GLC provides outsourced back office services, primarily for law firms. I have a BS degree in management from St. John Fisher College. For 18 months I served as President and Captain of my local ambulance corps.
So, I’ve been around the block.
Nothing I write is set in stone. One of the primary points that I would like you to consider is that things change. What may have been good practice in 1984 is lousy practice today. Some of my tips will be outdated or plain wrong in another decade. You must be able to adapt the operation of our business office to changes, and borrow [read that as steal] best practices as you find them. Never stop searching because you will never run out of fresh ideas to consider.
Whether you are the only person in the office, or the office has a hundred employees, certain things will always be important. You will want the job to be interesting and important to those working there. You will want to save money in an area commonly seen as not being a revenue generating part of the company. And you will want your office to be the best, customer friendly, timely, accurate and helpful. The business services area of any company cannot exist without all the other branches of the company and in return the company cannot exist without business services.
At the top of this post, and all other posts in the series will be the category Business Services. Click on that link and you will have the entire set of posts. Please feel free to comment, correct or suggest by using the comment link at the bottom of the post.
Table of contents for Business / Office Services
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