Most business decisions come out of meetings. From two guys yakking at the water cooler to PowerPoint laden meetings with the suits in boardrooms, decisions get made.
Business decisions can be right or wrong, or they can be both. You see, you can do the wrong thing for all the right reasons.
I like to call this type of decision “It sounded good in the boardroom”. This is a decision that was made for a number of perfectly good reasons that falls flat on its arse as soon as everyone leaves the meeting.
AIG, the insurance giant, was just rescued from collapse by the U.S. government. By the taxpayers. This change in ownership and the financial crisis we are all still dealing with calls for some reorganization and reconsideration by AIG management. Lots of work, lots of strategy, lots of putting things back together.
When this happens, very often the business solution is to get the managers together off site, away from their desks. The thinking is that a neutral site will inspire fresh thinking and working together in a way that couldn’t be done in the office.
AIG followed that line of thinking:
And just last week, about 70 of the company’s top performers were rewarded with a week-long stay at the luxury St. Regis Resort in Monarch Beach, Calif., where they ran up a tab of $440,000.
At a House committee hearing yesterday, Rep. Henry A. Waxman (D-Calif.) showed a photograph of the resort, which overlooks the Pacific Ocean, and reported expenses for AIG personnel including $200,000 for rooms, $150,000 for meals and $23,000 for the spa.
“Less than a week after the taxpayers rescued AIG, company executives could be found wining and dining at one of the most exclusive resorts in the nation,” Waxman said in kicking off an angry hearing of the House Committee on Oversight and Government Reform. “We will ask whether any of this makes sense.”
Waxman is a socialist tool. But, he’s right on this issue. For all the right reasons, AIG made a decision that was incredibly stupid and short sighted.
I could be all wet. This may have not had anything to do with planning but with rewarding top employees. In which case, the decision to allow the resort program to happen makes even less sense.
It sounded like a great idea in the boardroom.
The moral of this tale:
Just remember that every decision made in the boardroom will be tested by reality after the door opens. You could test it in the boardroom to save all that money, time and humiliation. It’s your choice how you make your decisions.
Table of contents for Business / Office Services
- Business Services - An Educational Series
- Business Services - People
- Business Services - Banking and Finance
- Blurring the Office-Home Boundary
- AIG at the Resort: It Was a Good Idea in the Boardroom
- Selecting a Good Copier/Printer for Office Use



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